Job Description
Goodwill offers careers in a variety of exciting and interesting fields throughout the greater Washington, DC region. Working at Goodwill offers competitive wages, a sustainable career path, diverse, equitable, and inclusive workplace culture, and makes a lasting and positive impact on our community. It takes Goodwill to do great things. Join our team.
POSITION SUMMARY: All positions pay $15.00 hourly! -- YES, ALL POSITIONS REQUIRE WEEKEND AVAILABILITY!!!
Provides excellent customer service as a first point of contact to retail customers and maintains the sales floor to ensure an exciting shopping experience. Able to effectively and accurately complete all POS transactions. Partners with team members in a fast-paced environment to expedite merchandise for sale and display on the sales floor. Provides operational sales and support to management team. This position is responsible and will be held accountable for behaving in accordance with divisional and organizational RISE values and expectations.
Essential Duties and Responsibilities: Full & Part-Time - Sales Associate's
1. Provides professional and courteous service to all customers inside the store, outside the store, and on the phone.
2. Assures merchandise is placed on the sales floor in a timely manner.
3. Able to ensure items are rung accurately on the register.
4. Demonstrates accurate cash handling skills to include but not limited to making change, operate and maintain the cash register, check and charge card machine, and use of a calculator.
5. Maintains knowledge of merchandise and answers customer’s questions courteously and promptly.
6. Keeps floor merchandise neat and orderly (racks, shelves, bins, and hangers) and assists customers with purchase selections.
7. Maintains clean professional appearance.
Essential Duties and Responsibilities: Part Time - Donation Attendant
1. Provides excellent customer service to all internal and external guests.
2. Creates a welcoming atmosphere by greeting donors and safely unloading donations from vehicles; donations may vary in weight with some weighing 40 – 50 pounds.
3. Completes donor receipts and offers the donor a copy.
4. Sorts donated items into designated categories.
5. Follows good safety and security practices including reporting safety hazards and injuries to the General Manager, Store Manager, or Assistant Manager.
Essential Duties and Responsibilities: Full & Part - Time - Merchandise Processor's
1. Transfers merchandise from containers to determine appropriateness for the sales floor in accordance with established guidelines.
2. Stays abreast of brand name, designer labels, current and vintage styles.
3. Sorts apparel into boutique, salable, and salvage categories according to quota.
4. Places items on hangers, places hangers on rolling rack, and transports them to the sales floor keeping similar items grouped.
5. Counts pieces of clothing and records on Daily Hanger Report.
6. Places non-sellable merchandise in the appropriate container.
7. Prices all sellable items for the retail store.
8. Follows good safety and security practices including reporting safety hazards and injuries to the manager on duty.
Other Duties and Responsibilities:
1. Maintains an orderly and clean register area.
2. Maintains familiarity with store security procedures and exercise security practices when necessary.
3. Perform general housekeeping responsibilities to include: store upkeep duties as needed, sweeping, mopping, vacuuming, wiping shelves, and dusting (including restrooms and dressing rooms).
4. Performs other duties as assigned by management.
Supervisory Responsibility:
This position has no supervisory responsibilities.
Required Qualifications:
1. Ability to effectively communicate with customers and GGW associates.
2. Ability to perform basic math skills.
3. Ability to provide exceptional customer service to all of our customers.
4. Ability to settle customer complaints.
5. Ability to stand for prolonged periods of time (up to 7 hours – per 8-hour shift).
6. Ability to bend and lift up to 40 pounds frequently.
7. Basic working knowledge of computer applications and the internet.
8. A minimum of 6 months of previous work experience.
Preferred Qualifications:
1. High school diploma or equivalent.
2. Previous experience working in a retail environment.
3. Excellent customer service-related skills.
4. Working knowledge of a cash register.
Please click on the link below for the position of interest.
Merchandise Processor Bowie FT in Bowie, Maryland | Careers at Bowie Retail Store 5219
Sales Associate Bowie FT in Bowie, Maryland | Careers at Bowie Retail Store 5217
Donation Attendant Bowie FT in Bowie, Maryland | Careers at Bowie Retail Store
Goodwill of Greater Washington is committed to building a community where people are empowered to achieve their fullest potential and RISE to their highest level of personal success.
At our organization, we pride ourselves on fostering a supportive and mission-driven culture that emphasizes inclusivity, respect, and professional growth. We value our team and are committed to providing the tools, resources, and leadership necessary to succeed.
Goodwill of Greater Washington is committed to building a community where people are empowered to achieve their fullest potential and RISE to their highest level of personal success.\r\n\r\nAt our organization, we pride ourselves on fostering a supportive and mission-driven culture that emphasizes inclusivity, respect, and professional growth. We value our team and are committed to providing the tools, resources, and leadership necessary to succeed.
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